Diven guarantees to you, the original purchaser, that the wood-frame construction, upholstery fabric, seams, seat cushion cores and other padding materials, springs and webbing, bed and recliner mechanisms, mattresses, and tables will be free of defects due to faulty materials or workmanship and will remain so under normal household use for a period of one (1) year from the original delivery date.
All pieces are crafted individually. As a result, variations from the showroom model may exist while still meeting acceptable industry standards. Diven does not guarantee fabrics or leathers against normal wear and tear, which may include wrinkling, pilling, fading, shrinking or stretching. Brushed fabrics and leathers have natural hallmarks—lines, rubs, and creases are part of the intrinsic character of the fabric or leather and are not considered defects, but rather supportive of its casual elegance. Leather is a natural product. Inconsistencies of color should be expected in all dyed leather hides. Scars, stains, abrasions, and shading of color are normal in all leather. Never use abrasive cleaners, saddle soaps, or chemicals on the surfaces of your leather.
With use, seat cushion cores and filling materials will soften, lose height, and conform to the shape of the users. Softening of springs and webbing will also occur over time. These changes are normal and expected, and are not considered defects in materials or workmanship.